Volunteer with us!

We have closed applications for volunteers for now – 21 February 2025.

We hope to be reopening our recruitment again soon – keep checking our website.

What do you need to have?

You don’t need specific qualifications or skills but you’ll need to:

• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have good listening skills
• have excellent verbal and written communication skills
• have good  IT skills
• be able to understand information and explain it to others
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• be willing to undertake training in your role