Contact Us

There are several ways to get in touch with Citizens Advice Sefton. Whether you prefer to call, drop in, or write to us, we’re here to help.

Phone

Adviceline

0808 278 7841 (freephone)
Mon–Fri, 9.30am–4.30pm
Text relay: 03444 111 445

Debt and Money Advice

0151 318 6407 (24-hour voicemail)
Leave a message with your name and telephone number and our Money Advice Team will call you back in office hours (9am–5pm Mon–Fri).

Help to Claim Universal Credit

0800 144 8 444 (freephone)
Mon–Fri, 8am–6pm

Visit Us

Bootle Advice Centre

297 Knowsley Road, Bootle, L20 5DF
Opposite May Logan Health Centre and North Park, next to the Ambulance Station

Drop-in: Mon, Wed, Thu & Fri, 10am–2pm
Appointments: Tuesday (pre-booked only)

Southport Advice Centre

23 Prince Street, Southport, PR8 1EG
Behind Southport Market, opposite Grace Church

Drop-in: Mon, Tue, Wed & Fri, 10am–2pm
Appointments: Thursday (pre-booked only)

Complaints

We welcome feedback about our service. If you have a complaint, please contact us in the first instance:

Citizens Advice Sefton

Write to the Chief Officer or the Chair of the Trustees at:
Citizens Advice Sefton, 297 Knowsley Road, Bootle, Merseyside, L20 5DF