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BSL information

The Deaf Health Charity SignHealth have signed BSL Coronavirus videos here

All new videos coming soon from Citizens Advice (national)

Communication technology



List of organisations who use SignVideo and SignLive


New video coming soon

How to contact:

PIP enquiry line
Telephone: 0345 850 3322
Textphone: 0345 601 6677
Monday to Friday, 8am to 6pm
Find out about call charges

Next Generation Text (NGT) relay service
Dial: 18001 then 0345 850 3322
Monday to Friday, 8am to 6pm
Find out about call charges

Find out more about the NGT service

British Sign Language (BSL) video relay service

To use this you must:


New video coming soon

Access to Work

Tax Advice

If you’re deaf and use British Sign Language (BSL), the Royal Association for Deaf people provides:

  • webcam appointments with their tax adviser
  • a video interpreting service
  • BSL-captioned video clips linked to HMRC guidance

If you need face-to-face help, eg through a BSL interpreter or an audio induction loop, you can arrange to visit an HMRC adviser.

Debt & Money

How to register on the Priority Services Register:

Scam Awareness Advice



Childline help in BSL  website

National Deaf Childrens Society  website


Need advice? Not emergency? You can BSL video call:

Signhealth website

Macmillan Cancer Care website

Action on Hearing Loss website

Care Opinion website

Communication & Emergencies


Find out about Police Link Officers for people who are Deaf (PLOD)

How to contact the police in a non-emergency

How to contact the police in an emergency

Deaf Hope website