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Benefits and PIP

Benefits and PIP advice

We can help you understand what benefits you may be entitled to and support you with claims, changes of circumstances and appeals.

If you’re unsure where to start, you’re not alone. Our advisers support people facing complex rules, long forms and stressful processes.


Check your benefit entitlement

Use our free benefits calculator to get an estimate of what benefits you may be entitled to.

Before using this benefit calculator, please note:
  • Your results are an estimate only.
  • If you send your results to us, we will receive a copy.
  • If you later attend an appointment, we can go through the results with you.
  • Sending your results does not mean an appointment will be arranged.
  • We will only keep your information for up to one month.
Check your benefit entitlement

If the calculator does not open, try another browser or open it directly .


Help completing PIP, Attendance Allowance, DLA or WCA50 forms

We offer pre-booked appointments to help complete these forms, as they can take time and often require detailed support.

Before requesting an appointment:
  • Check the deadline on your form letter
  • Appointments for this type of support can be 3 to 8 weeks ahead
  • Contact the number on your letter to request an extension
  • We cannot guarantee an appointment before your deadline

Try this guidance first

You may be able to complete your form yourself using the guidance below:

When to request an appointment

  • You are unsure how to explain your condition
  • You find the form difficult or overwhelming
  • You need support due to a health condition or disability

This service is available to Sefton residents only.

If you still need help after reading the guidance above:

Request help with a benefits form
What happens next?
  • We will review your request.
  • If appropriate, we will contact you to arrange an appointment.
  • Appointments are usually confirmed by SMS around 2 weeks in advance.
  • We may not be able to offer an appointment before your deadline.

Personal Independence Payment (PIP)

This video explains how to complete your PIP form:

Read full PIP guidance


Other benefits support