Benefits and PIP advice

We can help you understand what benefits you may be entitled to and support you with claims, changes of circumstances and appeals.

If you’re unsure where to start, then you’re not alone. Our advisers support people facing complex rules, long forms and stressful assessment processes.

Check your benefit entitlement

You can use our free benefits calculator to get an idea of what benefits you may be entitled to.

The calculator covers a wide range of benefits and can help you see whether you might be missing out on financial support.

If you would like help understanding your results or support with a claim, you can contact Citizens Advice Sefton.

Personal Independence Payment (PIP)

Personal Independence Payment (PIP) can help with the extra costs of living with a long‑term health condition or disability.

We can help with:

• Understanding whether PIP may be right for you
• Making a new claim
• PIP reviews and changes of circumstances
• Mandatory reconsiderations and appeals
• Understanding decisions and assessment reports

This short video explains how Personal Independence Payment works and what to expect from the claim process:

You can also read detailed guidance on PIP on the national Citizens Advice website:
Personal Independence Payment (PIP) – Citizens Advice

Other benefits we can help with

Support is available for many different situations. We can help you understand your options and, where needed, provide advice and support.

• Universal Credit
  Universal Credit – Citizens Advice
• Disability benefits and support for carers
  Disability and health‑related benefits – Citizens Advice
• Pension age and other benefits
  Benefits for pension‑age people and other support – Citizens Advice
• Not sure which applies to you?
  Explore all benefits and support – Citizens Advice

Get advice from Citizens Advice Sefton

If you need support with a claim, a decision, or your benefit entitlement, you can contact Citizens Advice Sefton for free, confidential advice.

We will listen, help you understand your options, and support you to take the next steps that are right for you.