Money Adviser x2 posts: Caseworker and Trainee
Closing date for applications: Friday 16th August 12pm
This role offers the unique opportunity to make a tangible difference in the lives of individuals facing financial challenges, providing them with the guidance, support, and tools they need to navigate complex debt issues.
While this position is for a Money Advice Caseworker, we are open to trainees. If you’re keen to embark on this rewarding career path but do not currently hold a certificate in money advice or equivalent, we encourage you to apply. We offer a supportive training program designed to prepare you for all aspects of this role, ensuring you have the knowledge and skills to succeed.
As a Money Advice Caseworker with our team, your role is pivotal in guiding clients to financial stability through comprehensive debt advice. Your responsibilities will span from direct client support—negotiating with creditors, ensuring benefits are maximized, and preparing legal documentation—to collaborating with our dedicated team to maintain the highest standards of service. You will strive for excellence by meeting personal and team targets, adhering to quality standards, and contributing to our collective success.
Salary £24, 556 – £26,766 (dependent on experience)
Hours: 35 (negotiable)
Contract type: Permanent
Annual Leave: 28 days plus Bank Holidays (part time pro-rata)
Location: Sefton, Merseyside
Office hours: 9am – 5pm Mon-Fri
Pension: 7% (If you pay at least 1% salary contribution into the stakeholder scheme we will top this up to the required 8%)
What we offer to our staff
- A contribution of 7% of your salary into a Stakeholder Pension
- Consideration for Hybrid working options
- Professional and advice sector recognised training
- Cycle to work scheme.
- Free VDU eye care test
- Employee Assistance Programme
More information about us, what we do and the job description and person specification for this role is in the Job Pack here (this link downloads a pdf document which you download and save)
Application is via online application form – Money Advice application online form (link opens the form in a new window)
Guidance notes for applications (this link downloads a pdf document in a new window)
email recruitment@seftoncab.org.uk or telephone 0151 282 5650 for a Word document or for paper copies.
Please note: Closing date for applications: Friday 16th August 12pm
In-person or online (videocall) interviews: 20th August
We look forward to receiving your application.
You will be contacted by email or telephone if you are shortlisted for interview.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum essential criteria for the vacancy. We welcome applicants from diverse backgrounds e.g. the LGBT+ community and ethnically diverse backgrounds.
