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Help to Claim Universal Credit

The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the online application, through to support with your application before your first full payment.

We can help you to understand what Universal Credit means for you.

We will check that you are eligible to claim and that Universal Credit is the right benefit for you. We can also do a full benefit check to make sure that you are receiving everything that you are entitled to claim.

It’s a free, independent, confidential and impartial service provided by trained advisers from Citizens Advice. They can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call for free: 0800 144 8 444

Webchat: Click here

Get support online or find your nearest face to face service at