Generalist Adviser 35 hours: part time negotiable
This role offers the unique opportunity to make a tangible difference in the lives of individuals facing challenges, providing them with the guidance, support, and tools they need to navigate complex issues.
We are looking for an experienced adviser to join our existing team of passionate and dedicated advisers, caseworkers and financial capability workers to help people in Sefton with the problems they face.
The post holder may be required to work from other office locations in Sefton and will deliver advice sessions in South Sefton foodbanks. The adviser will provide a general advice service to members of the public, however welfare benefits and universal credit are the dominant areas of advice needed. The adviser will work closely with the welfare rights and money advice teams in Citizens Advice Sefton and with Living Well Sefton partners, mentors and neighbourhood partners
Empowering clients to understand and manage their situation is key, as is working with partner agencies and organisations to broaden access to our services and ensure holistic support. Your involvement will also extend to advocating for change based on client experiences and actively participating in the evolution of our services to meet emerging needs. Through your efforts, you will not only assist individuals in immediate need but also contribute to broader systemic improvements, enhancing our advice services for the future.
Salary £25,819 (pro-rata if part time)
Hours 35 hours (part time hours negotiable)
Contract type: Permanent
Annual Leave: 28 days plus Bank Holidays (part time pro-rata)
Location: Sefton, Merseyside
Office hours: 9am – 5pm Mon-Fri
Pension: 7% (If you pay at least 1% salary contribution into the stakeholder scheme we will top this up to the required 8%)
What we offer to our staff
- A contribution of 7% of your salary into a Stakeholder Pension
- Consideration for Hybrid working options
- Professional and advice sector recognised training
- Cycle to work scheme.
- Free VDU eye care test
- Employee Assistance Programme
More information about us, what we do and the job description and person specification for this role is in the Job Pack here (this link downloads a pdf document which you download and save)
Application is via online application form – Generalist Adviser application online form (link opens the form in a new window)
Guidance notes for applications (this link downloads a pdf document in a new window)
email recruitment@seftoncab.org.uk or telephone 0151 282 5650 for a Word document or for paper copies.
Please note: Closing date for applications: Friday 10th May 12pm
In-person or online (videocall) interviews to be held on: Thursday 16th May 2024.