About us

Welcome to Citizens Advice Sefton

We provide free, impartial, confidential advice to help people solve their legal, financial, benefit, employment, housing, consumer and other problems. We also use the information from the problems we help with, to make changes to what caused the problem in the first place.

Citizens Advice Sefton is a registered charity and we’ve been in Sefton since 1939.

In 2024/25 we helped:

Silhouette of a persons head and shoulders

6,329 people

with 31,305 problems

Silhouette of 3 figures to represent staff and volunteers

who were helped by 38 trained volunteers and 22 paid staff.

Our advice services cover the whole of Sefton.

For more information about our services click here

Working across the Liverpool City Region (LCR)

We work in partnership with the 6 other Citizens Advice across Liverpool, Wirral, Knowsley, St Helens and Halton. Our work includes the following:

Greater Merseyside Money Advice Partnership
Mind & Money Programme